Question 1

What is the difference between NMC and LFP batteries?

Accepted Answer

NMC packs offer higher energy density (more range for the same size). LFP packs are more thermally stable, safer and typically deliver a longer cycle life. We offer both so you can pick what suits your vehicle and budget.

Question 2

What warranty do you offer?

Accepted Answer

E-scooter NMC: 1+1 year (Silver) or 2+1 year (Gold). E-scooter LFP: 2 years (Silver) or 3 years (Gold). E-rickshaw batteries and WINNER inverters: 3 years. Inverter lithium batteries (12.8 V / 25.6 V, 100 Ah): 5 years.

Question 3

Do you repair lithium batteries and chargers?

Accepted Answer

Yes. We repair e-scooter batteries, e-rickshaw batteries, inverter batteries and scooty / e-rickshaw chargers, with battery balancing, capacity testing and spare parts support.

Question 4

Can you build a custom battery?

Accepted Answer

Yes. We build custom lithium packs — for example Ujala 12 V (12–25 Ah), bike 12 V 20 Ah and solar 48 V 150 Ah — and can work to your voltage, capacity and size requirements.

Question 5

What is the IoT feature in e-rickshaw batteries?

Accepted Answer

IoT-enabled packs let you track battery status remotely, helping fleet owners monitor health, usage and location.

Question 6

How do I become a dealer?

Accepted Answer

Fill in the dealership form on our Dealers page or call us. Our team will share margins, territory and support details.

Question 7

How do I choose the right battery capacity?

Accepted Answer

Use the Battery Finder on our home page or contact us with your vehicle model — we will recommend the right voltage and Ah.

Frequently asked questions